a Houston Medical Spa

Arrivals

Please arrive 10 minutes prior to your scheduled appointment to complete personal information concerning skin care, medical conditions, etc.

Sometimes circumstances prevent a guest from arriving on time. Please keep in mind that arriving late may require us to shorten or reschedule your appointment so as not to inconvenience other guests.

Cancellation / No Show Policy

Scheduled appointments are reserved especially for you and our dedicated Spa team is here to help you create a customized spa experience. We ask that all guests supply a credit card to securely have on file or prepay at the time of booking. In the event that we do not receive required notice for cancellations and adjustments, the following fees will be applied to your card:

Single Services: 24 hour notice required, or 50% service fee will be applied.

Multiple Services: 48 hour notice, or 50% of the full service fee will be applied (packages/parties/etc).

Missed Appointments: 100% of the service fee will be applied for appointments where the client fails to show on the date of service

Scheduling an appointment is your acceptance of these policies.
All sales are final and there will be NO refunds after we provide a service.